Refund Policy

At Firstcry, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.

  1. The entire amount paid by you for the product through any of the payment modes except for loyalty cash will be first credited to your solankistore Cash Refund Account. Please note that the shipping charges and COD charges are non-refundable.
  2. Once the refund amount is in your solankistore Cash Refund Account, you can use the credit to order a replacement or buy a new product or even have it credited back to you.
  3. In order to get the cash refund back to your bank account
  4. If the payment mode was Cash on Delivery, we will refund the amount to the bank account of your choice. Bank details will be taken during refund process. Please ensure that the details that you enter is correct. solankistore will not validate a Bank Account number and is not responsible for funds transferred to an unintended recipient.
  5. Loyalty Cash used during payment will be credited back to your loyalty cash account
  6. Loyalty cash amount earned on the product will be deducted from your loyalty cash account.
  7. In cases where the pick up is refused or product is not returned and the money has been refunded to you already, solankistore holds the right to deduct the concerned amount from solankistore Refund and loyalty cash account depending on the mode of the payment of the product
  8. For payments made through any of the wallet gateways like Paytm, MobiKwik etc., the amount will be refunded to the original mode of paymen

Contact Our Team For Refund or Cancell order

Whatsapp Number : 9409631507 

Email : [email protected]

Address : Shop No : 140 ,Suryamani Complex Chitra, Bhavnagar Gujarat – 364003